Terms of service

Terms of Service – Scentonia

Welcome to Scentonia. By using our website (https://scentonia.store), you agree to the following terms and conditions. Please read them carefully.

You must be at least 18 years old to place an order.

By accessing our store, you agree not to use our products or services for any illegal or unauthorized purpose.

All candles are handmade in small batches.

Products may vary slightly in color, shape, or scent intensity due to their handmade nature.

We reserve the right to limit quantities or discontinue any product at any time.

Prices are listed in the selected store currency.

We reserve the right to change prices without notice.

Payments are processed securely through Shopify and approved payment providers.

We do not store or have access to your credit card details.

We may refuse or cancel orders that appear suspicious, incomplete, or fraudulent.

You agree to provide current, complete, and accurate information for all orders.

Shipping times may vary depending on location.

We are not responsible for delays caused by carriers, customs, or incorrect customer information.

Returns are accepted only for damaged or incorrect items.

You must contact us within 48 hours of delivery and provide photo evidence.

Used candles or custom-made items are not eligible for return or refund.

Please review our full Refund Policy for details.

Your personal information is handled according to our Privacy Policy.

By using our store, you consent to the processing of your data for order handling and website functionality.

You may not:

We may update these Terms of Service at any time.

Continued use of the site after changes means you accept the updated terms.

For questions about our Terms of Service, please contact us at:

📧 info@scentonia.store